Maintanance & Support

TWIKE vehicles are generally designed with a focus on repairability. Specific rules regarding self-performed maintenance and authorized service work for the TWIKE 5 will be communicated prior to delivery.

Yes. The TWIKE 5’s support points are compatible with standard 2-post, pillar, and motorcycle lifts. No special equipment is required.

You can contact TWIKE support via the official website’s contact form or reach out to your regional TWIKE service partner.

Yes. The front wheel is a standard car wheel and dismounts easily. Only the front fairing needs to be removed first — this is also possible roadside in the event of a puncture.

The TWIKE 3 has been in service for over 20 years with many vehicles still operating. TWIKE targets at least the same durability for the TWIKE 5. Automotive-grade components, a design focused on repairability, and planned spare parts availability beyond 20 years support this goal.

The TWIKE 5 targets a maintenance interval of 30,000–50,000 km — comparable to the automotive industry standard. Predominantly automotive-grade components are used, ensuring high longevity and low maintenance needs. The design is explicitly optimized for repairability. Most service work can be performed at standard certified workshops with an EV-qualified technician.

Follow the instructions shown on the display and consult the manual. If the issue persists, contact a TWIKE service partner for diagnostics.

Rear: the best lifting points are the stabilizer mounts on the chassis tube. Front — depending on what is being worked on: at the front wheel, at the tow hook (under the nose), or at the fork. Use wooden spacers where needed to bridge the gap between the floor pan and chassis tube.

You can service the TWIKE 5 at authorized TWIKE service partners. A list of qualified workshops is available on the TWIKE partner map.

Wheel swaps (complete wheels) can be done at home. Tire changes on rims require standard automotive tools. LED headlights are sealed units designed to last the vehicle’s lifetime; if replacement is needed, the full unit must be swapped. Windshield washer fluid and rubber seal care can be done by the owner. Oiling or greasing is generally not required.

Wheel swaps (complete wheels) can be done at home. Tire changes on rims require standard automotive tools. LED headlights are sealed units designed to last the vehicle’s lifetime; if replacement is needed, the full unit must be swapped. Windshield washer fluid and rubber seal care can be done by the owner. Oiling or greasing is generally not required.